www.oritelhanati.com is owned and operated by Orit Elhanati ApS , registered in Denmark under company number (VAT) 35818995 with our offices in Hellerup, Denmark.
Tel: +45 26 27 77 17
By entering the site or making purchases on the site you comply with the terms and conditions provided by Orit Elhanati.
You (the customer) has the responsibility of preventing unauthorised access to your account and restricting access to the account and password. The customer accepts responsibility for all activities that occur under the customers account
If you (the customer) suspect your password has become known to anyone you must contact Orit Elhanati immediately.
All details provided must be correct and up to date.
We will keep the details of your order and payment secure, but we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.
An order is made (by the customer) by completing the following steps:
(1) Select the jewellery you wish to purchase(s) and “add to cart”.
(2) You will now see detailed information of the jewellery to be purchased. To proceed with the purchase click “Checkout”.
(3) Enter all personal information and credit card details and click on “Place Order”.
(4) Once you have placed your order, you will receive an email (in English), which confirms the receipt of your order and contains all relevant details. This email does not constitute the acceptance of the offer.
(5) Orit Elhanati accepts the offer either by shipping the products to the address provided by the customer or by confirming the shipping by an email. The contract has not been concluded before Orit Elhanati has accepted the offer.
Prices on www.oritelhanati.com and www.orit.dk are in DKK and include 25% Danish VAT – Exchange rates are frequently updated and the current exchange rates apply: EU = 0.133987 | USD = 0.148960
Orit Elhanati Aps offers tax-free shopping for customers taking their purchases out of the European Union.
Prices are subject to misprints.
Prices vary according to the current gold prices.
Other currencies are subject to exchange rates at the given time.
Orit Elhanati accepts the following credit cards:
Visa, EuroCard/MasterCard, American Express, Visa Electron, Mastercard Direct.
Orit Elhanati does not accept other payment methods
We take all necessary steps to make our website secure. All credit card transactions on this Website are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment.
For delivery outside the EU the responsibility of custom duties and further costs incurred lies with the customer. Contact your local customs office for further information.
If the parcel is not picked up by the customer or additional fees are added, the customer is responsible for the extra fees and will also be charged the expenses associated with the return shipment, such as freight charges, additional payments, tax, duties, returns etc.
Orit Elhanati ApS reserves the right to change the prices and is not responsible for any misprints.
Jewellery on stock will be delivered:
(1) Denmark – within 7 working days
(2) EU – within 9 working days
(3) International – within 21 working days
If several items are ordered and one or more of the items are out of stock Orit Elhanati will not ship the jewellery until each of the ordered items are back in stock. In this case delivery time may take up to 11 weeks.
(4) Orit Elhanati offers free shipping worldwide. (3-7 days depending on location) We offer the option of Express Shipping (2-4 days depending on location) at an additional price – this must be selected when checking out on www.oritelhanati.com
(5) Orit Elhanati delivers with GLS in Denmark and UPS worldwide.
(6) Orit Elhanati cannot be held responsible for any delays or failures if the cause is beyond our reasonable control.
(7) We make sure your jewellery is packaged so it is protected during transit, however sometimes damage may occur. Should the jewellery be damaged during transit, return the jewellery to us, and we will replace it.
(8) If you fail to pick up the parcel and the parcel is shipped back to us, we will charge the customer all the costs and expenses associated with the return.
You have the right to return new unworn and unused jewellery within 14 days of delivery.
Jewellery must be returned in its original sealed packaging and must be unused and returned to us in the original condition, i.e. intact, undamaged, unused and with their original seal. You must not remove any of the security tags or other tags from the product. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed.
The return of the products has to be addressed to Orit Elhanati in Hellerup, Denmark. (see the full address below) We recommend that you insure the return shipment as you are under duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our address. In case of dispute, we also recommend you retain proof of sending. Refunds will be issued within 30 days of us receiving your cancellation notice.
You will also need to return the entire order to us by secure means to ensure it reaches us in good condition at your own cost. All items must be returned unused and in their original condition, from the original delivery country. We recommend that you insure the return shipment as you are under duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our address. In case of dispute, we also recommend you retain proof of sending. Refunds will be issued within 30 days of us receiving your cancellation notice.
Please note our returns policy does not apply to custom made jewellery and unika items.
Cancelled orders should be returned to:
Ryvangs Alle 81
2900 Hellerup, Denmark.
Orit Elhanati APS will only cover shipping costs incurred if the error lies with us.
To prevent fraud, refunds are only made back to the credit card used to place the order.
If you should wish to exchange your jewellery please refer to our returns policy.
Orit Elhanati APS retains title to the goods until receipt of all payments in full.
All jewellery comes with a two-year guarantee
Every care has been taken in the preparation of the content of this Website to ensure that the items and terms are described accurately. There may, however, from time to time be technical inaccuracies and/or typographical errors. There may be slight variations from time to time in style or colour reproduction or in text descriptions. As the actual colours you will see will depend on your monitor, we are unable to promise or guarantee that your monitor’s display of any colour will actually reflect the colour of the product delivered to you. Colours of stones may vary.
We are not liable for any use of the products if you use them for other purposes than they are made for. The products are not suitable for children under three years and may contain small parts.
We are not responsible for indirect losses.
Our liability is in any case strictly limited to the purchase price of the product you purchased.
This does not include or limit in any way our liability:
(a) For death or personal injury caused by our negligence;
(b) For fraud or fraudulent misrepresentation; or
(c) For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
(a) That you are legally capable of entering into binding contracts; and
(b) That you are at least 18 years old.
Orit Elhanati APS is the owner of all intellectual property rights, design rights and copyrights, concerning its jewellery.
You (The customer) is not entitled to extract nor use the contents of the website. The customer may not use any data mining, robots, or similar data to gather and extract any substantial parts of this website.
All sale contracts for purchase of products through our Site are concluded in Copenhagen, Denmark. Such contracts and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be gouverned by Danish law. Any dispute or claim arising out of or in connection with such contracts or their formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of Denmark.
Orit Elhantati may update or modify these Terms at any time without prior notice. For this reason, you should review these Terms whenever you make a purchase on the Site.